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What abilities are necessary for an excellent SAP consultant?

1. Excellent professional skills

We all believe that SAP consultants are not just technicians, but more importantly, they bring optimization to customers' business processes and help improve the overall informatization level and management level of the enterprise.SAP HR The consultant's SAP professional and technical ability is by no means the first, but excellent professional and technical ability is the most basic hardware indicator of being an excellent consultant.

In the first half of the project implementation, especially the first month, this stage can be said to be the trial period of the SAP consultant on the project. Excellent SAP consultants can quickly conquer customers by demonstrating their excellent SAP professional and technical capabilities, gain their complete trust and dependence, and successfully pass the trial period. SAP consultants who are not technically competent may not pass the probation period. The author has participated in the implementation of several SAP projects. In each case, less than a month after the project started, the customer asked to change the consultant. The reasons were that "the technology is not good and not professional",sap implementation services "cannot answer our questions", "cannot let the consultant be replaced". We see the value of this consultant”…

Excellent professional skills can enable customers to see the value of consultants for business management consulting and information construction, and can make customers trust them. Only in this way can consultants successfully complete the implementation of the project instead of quitting midway.sap erp hk In the subsequent project implementation process, excellent SAP professional skills enable consultants to complete work at all stages of the project efficiently and with high quality, whether it is the design of business blueprints, the sorting and optimization of current business processes, the configuration of SAP standard functions, or the design of custom Developed enhancements, features and reports. It can be said that strong professional and technical skills are the foundation for an excellent SAP consultant to settle down.

Excellent professional and technical capabilities are even more important for consultants to establish a good reputation in the industry. Several big guys in the SAP industry that the author knows have established a good status in the industry. Each of them has superb skills and rich project experience, and they are willing to share it with others. By writing original SAP professional and technical articles, writing books, and lecturing some SAP PA training courses, they analyze their excellent SAP professional knowledge and explain it in popular language, and share it with their peers in the industry. Through their solid SAP professional skills, they work hard to lead newcomers or junior entrants to improve their SAP professional skills, contribute to the entire industry, and lead the industry to healthy development. They are the role models and directions for me to learn from.

2.Excessive ability to maintain customer relationships

If strong professional skills are an indicator of hard power, strong customer relationship capabilities reflect the soft power of an excellent SAP consultant.

The author has met some very good consultants with strong SAP professional skills, but their personalities are too strong, their emotional intelligence is too low, and their faces are too thin. They cannot accept the slightest expression of dissatisfaction or discomfort from customers. They do not want to continue to complete the project and shout that they want to quit the project. ; I have also seen that some projects were unable to communicate and cooperate well with business partners due to poor customer relationship maintenance, which prevented the smooth progress of the project, and were even required by customers to replace people midway due to poor customer relations. The author has also encountered some consultants who are not very experienced in SAP projects and have not very strong professional skills. Because they are good at dealing with interpersonal relationships, they are deeply appreciated by the client team, so they don’t have to worry about not having any projects to do; the first phase of the project is completed. , and then do the subsequent second and third phases, and often the client requests that he continue to work on later projects.

A harmonious customer relationship is a necessary condition to ensure that the project is completed smoothly and as planned. Consultants who are good at handling client relationships will work, eat and play with clients. For example, I often play ball with clients and organize some team building activities. For questions raised by customers, we will provide professional answers as soon as possible, answer all questions without hesitation, and never be perfunctory. 'Satisfy customers', 'Customer is God', etc. are by no means slogans, but life creeds and professional beliefs that are deeply rooted in the blood and bone marrow of excellent SAP consultants.

3.Excellent foreign language communication skills

Foreign language communication skills are a nice-to-have skill for SAP consultants. Many consultants with poor foreign language skills who only work on domestic projects can still get many project opportunities, earn corresponding income, win one client after another, and realize and enhance their personal value.

However, an excellent SAP consultant cannot just be limited to projects for domestic companies that do not require foreign languages, but must be able to adapt to and respond to the various requirements of companies with various backgrounds.

If a SAP consultant wants to get better project opportunities and career development opportunities and become an excellent SAP consultant, good foreign language communication skills are a must. For many Fortune 500 SAP projects, when organizing project teams to recruit SAP consultants, in addition to regular SAP professional skills interviews, there is also a specialized and strict foreign language interview session. Because this kind of project requires SAP consultants to frequently communicate with the global team and even the business team at the foreign headquarters, there are certain requirements for SAP consultants to have certain foreign language speaking skills.

These projects with strict foreign language requirements are generally Global projects of multinational companies. Such projects give participants the opportunity to come into contact with these multinational giants, learn about their perfect business processes, and efficient management models, and interact with various high-end people. Working together is a great learning opportunity. At the same time, participating in such projects allows consultants to have many opportunities to travel and travel abroad, learn about the customs, culture, etc. of various countries around the world, and increase their knowledge and broaden their horizons. Some colleagues I know who are very good at foreign languages have expanded their global connections and circles by doing some global projects, and have found opportunities to work and settle abroad.

There are many SAP consultants, but truly excellent SAP consultants are still rare. Becoming an excellent SAP senior consultant is the goal and direction of the author's efforts.